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  • Service StageSequential NumberService Item
    Before the premium due date1The company will send a Premium Notice to the applicant 20 days prior to the renewal premium due date, and notify the customer of date of premium and the due date.
    2The company will send a Premium Notice to the applicant 20 days prior to the renewal premium due date, and notify the customer of date of premium and the due date.
    During the period of premium payment3Starting from the premium due date, the company will deduct from the authorized transfer bank account of the applicant the premium for the renewed period once every week until deduction is successful or the grace period ends.
    4The company will send a notification text message of successful deduction to the applicant on the following day of successful deduction.
    5The company will send a premium payment invoice to the applicant within 2 working days after the successful deduction.
    6On the following days of failed premium deduction, the company will send a notification text message of failed deduction to the applicant.
    7The company will call the applicant to remind payment of premium concerning policies whose premium has not been paid after half of the grace period has passed.
    8For investment-linked insurance policies whose account value is not enough to offset the account management fee and risk premium of the next month, the company will send a text message to the applicant to remind payment of renewal premium to prevent the invalidation of policy.
    After the period of premium 9The company will send a text message notifying invalidation of policy to the applicant on the following day after the policy becomes invalid.
    10The company will send an Advice Note of Invalidation of Insurance Contract to the applicant 3 working days after the policy becomes invalid.
    11The company will send an Advice Note of Selection of No Loss of Value to the applicant 3 working days after the automatic payment of premium for customer.
    12The company will send an Advice Note of Automatic Revocation of Contract to the applicant 3 working days after the automatic revocation of contract 2 years after the policy loses validity.
     
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